Foremost African financial institution, Guaranty Trust Bank plc has been recognised as the major driver of digital banking solutions in Nigeria at the Central Bank of Nigeria (CBN) Electronic Payment Incentive Scheme (EPIS) Efficiency Awards, where the Bank garnered six awards to emerge with the most honours for the third year in a row.
The CBN EPIS Efficiency Awards is organized to celebrate financial institutions, merchants and other stakeholders at the forefront of driving electronic payment in Nigeria. With six awards, GTBank took home half of the twelve honours available to all Banks; the highest number of the total awards presented to financial institutions, Fin-techs, merchants and other stakeholders in the Electronic Payment Incentive Scheme.
The six awards won by GTBank include:
- Best Customer Experience Award
- Cashless Driver: Card usage on Point of Sale (PoS) terminals
- Cashless Driver: USSD channel champion
- E-Reference operations
- Point of Sale (PoS) transactions acquiring efficiency
- Cashless Driver: Real-time Payments
Commenting on the Bank’s EPIS awards, the Managing Director and Chief Executive Officer of Guaranty Trust Bank plc, Mr Segun Agbaje, said; “ We are delighted and proud to be recognised by the CBN EPIS Efficiency Awards for our role in leading the digital transformation of financial services in Nigeria. These awards demonstrate our commitment to driving innovation and excellent service delivery in electronic payment and will further inspire our efforts to provide customers with a superior banking experience across all digital touch points.”
He further stated that; “We will continue to invest in our digital capabilities in order to deliver banking services that are not only faster, easier and cheaper, but also more personal, smarter and readily accessible anywhere and anytime.
Guaranty Trust Bank plc is a foremost African Financial Institution with an Asset Base of over N3.35trillion and banking operations across Nigeria, Cote D’Ivoire, Gambia, Ghana, Liberia, Kenya, Rwanda, Tanzania, Uganda, Sierra Leone and the United Kingdom. The Bank is regarded by industry watchers as one of the best run financial institutions across its subsidiary countries and serves as a role model in Africa’s financial service industry due to its bias for world class corporate governance standards, excellent service delivery and innovation.